Booking was for **:**pm, it is now **:**pm & I am no longer able to modify the booking...

GetHuman274004's customer service issue with Hertz from April 2018

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Help with my Hertz issue
Before contacting them, items GetHuman274004 may need:
Name on booking, Billing address, Email on the account, and Booking reference number
GetHuman274004's next move: have a Hertz rep call.
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The issue and preferred resolution, in GetHuman274004's own words:
Booking was for **:**pm, it is now **:**pm & I am no longer able to modify the booking. Site advises to call in to reschedule to avoid a cancellation fee.
I trust that Hertz will make this right and come up with a resolution that is fair.
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Hertz

Customer service issue
Reported by GetHuman274004
Apr 29th, 2018 - 3 mons ago
I have an issue with Hertz too
Not resolved
Seen by 5 customers so far
Similar issue to 273 others
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Timeline
GetHuman274004 started working on this issue
Apr 29th 6:08am