I ordered some goods from Coopers of Stortford, but because of a problem on their web s...
GetHuman6117712's Track an Order issue with Hermes.com from May 2021
Help with my Hermes.com issue
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Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman6117712's own words
I ordered some goods from Coopers of Stortford, but because of a problem on their web site they have never received a tracking number. They gave the parcel to you on May **th but I still haven't received it. I have asked Coopers several times to contact you on this matter but still no parcel. You have always been prompt with deliveries to me which I have had many over the last year excet for one in the last month so I am wondering if you are having problems. Kind regards Mrs Russell
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