I ordered a large item of furniture from Roseland Furniture Truro and when it arrived i...

GetHuman-katemcm's Item Not Picked Up issue with Hermes.com from February 2021

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The issue in GetHuman-katemcm's own words
I ordered a large item of furniture from Roseland Furniture Truro and when it arrived it was the wrong item. I then booked and paid for Hermes to collect said item and return it to Roseland Furniture on Saturday *th February.*Hermes did not arrive...this was before the snow! *Hermes did not contact me. **I cannot speak to Hermes, although I have tried!!**Can you please advise when and*or if Hermes are able in the near future to collect this item?**Kate McMinn

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Hermes.com

Item Not Picked Up issue
Reported by GetHuman-katemcm
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 18603 others
0 customers following this

Timeline

GetHuman-katemcm started working on this issue
Feb 9th 1:11pm

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