Trying to track * parcels sent on the ** jan**** been at hub since the ** jan what is happening . I have * more to go

GetHuman-mannbria's Track an Order issue with Hermes.com from January 2021

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Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-mannbria's own words
Find out we’re my parcels are ... Have not been able to track parcel since **th says still at hub.
Don’t seem to interested
Just find out what is happening if they can’t go due to Brexit or are stuck.
A bit better service, I still have * more parcels for Germany, but am not sure what I will do,
Tried to ring wast of time
How GetHuman-mannbria fixed the problem

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Hermes.com

Hermes international
Track an Order issue
Reported by GetHuman-mannbria
Jan 23rd, 2021 - 5 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 18545 others
0 customers following this

Timeline

GetHuman-mannbria started working on this issue
Jan 23rd 11:51am
GetHuman-mannbria indicated the issue is not fixed yet.
Jan 23rd 3:52pm
GetHuman-mannbria indicated the issue is not fixed yet.
Jan 23rd 4:00pm
GetHuman-mannbria confirmed the issue is fixed. Hooray!
Jan 23rd 4:01pm
GetHuman-mannbria indicated the issue is not fixed yet.
Jan 23rd 6:42pm
GetHuman-mannbria indicated the issue is not fixed yet.
Jan 24th 8:25am

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