I am very disappointed with Hermes my partner have used you for years too from my address

GetHuman5272540's Missing Item issue with Hermes.com from September 2020

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The issue in GetHuman5272540's own words
I am trying to find out if my claim is going through Please ... What ever is going on twice just now i was supposed to be put through to speak to someone and twice it just cut out?? I am enquiring about my claim for a lost item I returned a claim form via email on *nd September and as yet not heard how it is going my item was lost at the Nottingham dept and when i talked to you people we came to the conclusion it had been stolen? I have the No on my receipt here P********also the long no : ****************. *My name is Hazel Catling ** Hall Road Kessingland NR***PP and item was on way to John Goodfellow * Church Lane ,Kirkby la Thorpe Sleaford NG***NU .But by how you spoke to me over * weeks ago now its lost .I just hope you will get back to me cause for some reason I can't get you the phone goes dead on me . My phone no is ***********..mobile ************ I trust you are still on my claim case would be nice to to hear something from you Hazel catling.
I have paid my buyer back or I should say he have had his money back
I need some compensation from you for losing my item in Nottingham
I have been a customer posting with you now for several years
I filled in a claim form and not heard anything and no one will speak on phone will get a solicitor on a no win no fee
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Hermes.com

It was a foot message machine value £** something haven't got the exact figures here with me
Missing Item issue
Reported by GetHuman5272540
Sep 17th, 2020 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 19703 others
0 customers following this

Timeline

GetHuman5272540 started working on this issue
Sep 17th, 2020 11:47am
GetHuman5272540 indicated the issue is not fixed yet.
Sep 17th, 2020 7:01pm
GetHuman5272540 indicated the issue is not fixed yet.
Sep 17th, 2020 7:20pm
GetHuman5272540 indicated the issue is not fixed yet.
Sep 18th, 2020 1:33pm
GetHuman5272540 indicated the issue is not fixed yet.
Sep 18th, 2020 1:39pm

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