I delivered my parcel on ******* to your parcel drop off at Southport Road Ulnes Walto...

GetHuman4140859's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman4140859's own words
I delivered my parcel on ******* to your parcel drop off at Southport Road Ulnes Walton, Nr Chorley.*Bar Code no **************** and Delivery address is**charles annom*** datchworth turn*hemel hempstead*hemel hempstead*HERTFORDSHIRE*hp* *pe**The parcel has not arrived, it was a queen size quilt, so a large parcel.**On the **th December I spoke to Hamza who said he would start a search for the parcel and get back to me on the **st December.**I have not heard from him. Today ********** I rang you on *********** and the lady who answered would not put me through to the department I spoke with on Friday, saying she was only allowed to put one call through to that department per customer. **Can someone ring me please or get back to me as soon as possible.**I sent the above message on the ********** and as yet have had no reply.**The parcel was a queen size quilt, so a large parcel which you surely could not loose.**If you do not find my parcel then I will require a refund.**Regards*Kathryn M Baker***********

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Hermes.com

Missing Item issue
Reported by GetHuman4140859
Dec 27th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 29215 others
0 customers following this

Timeline

GetHuman4140859 started working on this issue
Dec 27th, 2019 1:58pm
GetHuman4140859 indicated the issue is not fixed yet.
Dec 28th, 2019 1:32pm

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