My parcel did not turn up when it stated delivered!!*And I can't speak to a human...

GetHuman4146528's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4146528's own words
My parcel did not turn up when it stated delivered!!*And I can't speak to a human!!!!******************

GetHuman4146528 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4146528 fixed the problem
I had * email stating at *.** they had delivered my parcel but never did, then they delivered my parcel gone **pm and sent another email so they should never of sent the *st email and have me running around trying to find it. Was not happy
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Hermes.com

Customer service issue
Reported by GetHuman4146528
Dec 24th, 2019 - 10 months ago
Fixed
GetHuman4146528 shared how to fix
Seen by 5 customers so far
Similar issue to 29202 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4146528 started working on this issue
Dec 24th, 2019 11:37am
GetHuman4146528 confirmed the issue is fixed. Hooray!
Dec 24th, 2019 3:46pm
GetHuman4146528 confirmed the issue is fixed. Hooray!
Dec 24th, 2019 10:48pm

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