I was promised a small parcel collection on Friday **th December but no one came. Today...

GetHuman4133042's Item Not Picked Up issue with Hermes.com from December 2019

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The issue in GetHuman4133042's own words
I was promised a small parcel collection on Friday **th December but no one came. Today, **st, someone came and being disabled I was unable to get to the door but told them face to face the item was just inside the porch. They refused to open the porch door and wrote out a card saying "Sorry I missed you "! They then drove off.*The Hermes number is *********Ihave paid £* for this disgusting service.

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Hermes.com

Item Not Picked Up issue
Reported by GetHuman4133042
Dec 21st, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 28288 others
0 customers following this

Timeline

GetHuman4133042 started working on this issue
Dec 21st, 2019 1:58pm
GetHuman4133042 indicated the issue is not fixed yet.
Dec 21st, 2019 2:00pm