I have been delivered the wrong item.*Your courrier delivered two parcels today but one...

GetHuman-joyallbr's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-joyallbr's own words
I have been delivered the wrong item.*Your courrier delivered two parcels today but one of the parcels is not for me.*The details of the driver are Van ** Drop ** c-round ******* Birmingham.*Please advise

GetHuman-joyallbr did not yet indicate what Hermes.com should do to make this right.

How GetHuman-joyallbr fixed the problem
Have spoken with Damart who have arranged for you to collect and redeliver.*Must admit that I had great difficulty in contacting Hermes being told to look at help which is not very helpful for such a problem .*The hermes local delivery centre in Birmingham. thir phone was not answered!!!
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Hermes.com

Customer service issue
Reported by GetHuman-joyallbr
Dec 18th, 2019 - 10 months ago
Fixed
GetHuman-joyallbr shared how to fix
Seen by 4 customers so far
Similar issue to 27235 others
0 customers following this
Items needed
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Timeline

GetHuman-joyallbr started working on this issue
Dec 18th, 2019 12:31pm
GetHuman-joyallbr confirmed the issue is fixed. Hooray!
Dec 18th, 2019 4:52pm

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