Hermes have said they have delivered my parcel, however I was home and nobody had come...

GetHuman4114102's customer service issue with Hermes.com from December 2019

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The issue in GetHuman4114102's own words
Hermes have said they have delivered my parcel, however I was home and nobody had come to my door with a parcel, yet they’re are saying it’s been delivered.

GetHuman4114102 did not yet indicate what Hermes.com should do to make this right.

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Hermes.com

Customer service issue
Reported by GetHuman4114102
Dec 18th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 27103 others
0 customers following this

Timeline

GetHuman4114102 started working on this issue
Dec 18th, 2019 12:39am
GetHuman4114102 indicated the issue is not fixed yet.
Dec 18th, 2019 10:35pm
GetHuman4114102 indicated the issue is not fixed yet.
Dec 19th, 2019 2:13pm
GetHuman4114102 indicated the issue is not fixed yet.
Dec 19th, 2019 2:21pm
GetHuman4114102 indicated the issue is not fixed yet.
Dec 21st, 2019 12:54am

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