I received a text saying my parcel is out for delivery today. Then when i have checked...
GetHuman4078017's customer service issue with Hermes.com from December 2019
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The issue in GetHuman4078017's own words
I received a text saying my parcel is out for delivery today. Then when i have checked its now saying its back at depot ready to be sent. I need to know when it will arrive as i have stayed in all day waiting for the parcel for it not to turn up so it will now probably arrive on a day i have work.**I think its ridiculous that you cannot contact hermes and speak to an actual person in regards to this issue. Told on automated service to speak on live chat which cannot be found anywhere. **Awful service if I'm honest.
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