Still no answer from Hermes.com as to the signature and parcel they say has been deli...

GetHuman3990890's customer service issue with Hermes.com from December 2019

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The issue in GetHuman3990890's own words
Still no answer from Hermes.com as to the signature and parcel they say has been delivered I live in a bungalow alone so no one else could have signed for it? Driver should go back to the property and get the Sam signature or goods to prove it was them?

GetHuman3990890 did not yet indicate what Hermes.com should do to make this right.

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
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Hermes.com

Customer service issue
Reported by GetHuman3990890
Dec 4th, 2019 - a year ago
I have an issue with Hermes.com too
Not resolved
Seen by 76 customers so far
Similar issue to 21407 others
0 customers following this

Timeline

GetHuman3990890 started working on this issue
Dec 4th, 2019 4:54pm
GetHuman3990890 indicated the issue is not fixed yet.
Dec 4th, 2019 9:41pm
GetHuman3990890 indicated the issue is not fixed yet.
Dec 4th, 2019 9:59pm
GetHuman3990890 shared this issue with friends on Facebook
Dec 10th, 2019 7:42pm

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