Still no answer from Hermes.com as to the signature and parcel they say has been deli...

GetHuman3990890's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
Before contacting them, items GetHuman3990890 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman3990890's own words
Still no answer from Hermes.com as to the signature and parcel they say has been delivered I live in a bungalow alone so no one else could have signed for it? Driver should go back to the property and get the Sam signature or goods to prove it was them?

GetHuman3990890 did not yet indicate what Hermes.com should do to make this right.

How GetHuman3990890 fixed the problem

We are waiting for GetHuman3990890 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman3990890
Dec 4th, 2019 - a year ago
Not resolved
Seen by 76 customers so far
Similar issue to 21407 others
0 customers following this

Timeline

GetHuman3990890 started working on this issue
Dec 4th, 2019 4:54pm
GetHuman3990890 indicated the issue is not fixed yet.
Dec 4th, 2019 9:41pm
GetHuman3990890 indicated the issue is not fixed yet.
Dec 4th, 2019 9:59pm
GetHuman3990890 shared this issue with friends on Facebook
Dec 10th, 2019 7:42pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians