This is now the fourth parcel in the just over a week that has been selected for next d...

GetHuman3963178's customer service issue with Hermes.com from November 2019

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The issue in GetHuman3963178's own words
This is now the fourth parcel in the just over a week that has been selected for next day delivery and NOT been delivered on the selected date. This is an absolutely apauling service. If you are unable to keep up with the demand of deliveries such services should not be offered. Due to the inconvenience this has caused on these four occasions I would like an exclamation as why each parcel has not been delivered on time as well as a refund for each next day delivery i have paid equating to £**.** (£*.**) each time. The barcode numbers are as followed: *********************************************************************I am sure you can understand my frustration towards this situation and look forward to hearing back from a team member as soon as possible. *Amy Millen

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Hermes.com

Customer service issue
Reported by GetHuman3963178
Nov 19th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 17793 others
0 customers following this

Timeline

GetHuman3963178 started working on this issue
Nov 19th, 2019 5:26pm

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