Three attempts were made to deliver my parcel. No card was left and n one of the occasi...

GetHuman3879940's customer service issue with Hermes.com from November 2019

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The issue in GetHuman3879940's own words
Three attempts were made to deliver my parcel. No card was left and n one of the occasions I waited in all day for the and still managed to miss them. Subsequently as they got no answere, they sent my parcel back to sender while I was trying to organise another delivery and for the driver to ring me when they were on there way so I can wait outside my flat and I won’t miss them this time, but I could not get through to customer service. The telephone numbers I was given were out of function and all I got was the automated tracking service when I tried live chat.

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Hermes.com

Customer service issue
Reported by GetHuman3879940
Nov 7th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 30093 others
0 customers following this
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Timeline

GetHuman3879940 started working on this issue
Nov 7th, 2019 8:23pm
GetHuman3879940 indicated the issue is not fixed yet.
Nov 10th, 2019 9:30pm

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