After missing the first delivery, I changed delivery preferences so it would be left at...

GetHuman-agromani's Missed Delivery issue with Hermes.com from May 2019

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The issue in GetHuman-agromani's own words
After missing the first delivery, I changed delivery preferences so it would be left at my porch. The next day, despite this change confirmed, I missed the delivery to my front porch because I wasn't in. So I changed delivery preferences for the third day to delivery to my neighbour. Again I have a missed delivery today because it couldn't be delivered to my neighbour, what with me not being in. None of this makes sense. Now I've missed the deliveries despite my best efforts. I am currently on crutches and organised a home delivery for the convenience but this is not convenient. I want confirmation the order will be delivered tomorrow regardless of whether I'm here or not.
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Hermes.com

Missed Delivery issue
Reported by GetHuman-agromani
May 9th, 2019 - 2 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 2 customers so far
Similar issue to 9358 others
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Timeline
GetHuman-agromani started working on this issue
May 9th 2:43pm