After missing the first delivery, I changed delivery preferences so it would be left at...
GetHuman-agromani's Missed Delivery issue with Hermes.com from May 2019
Help with my Hermes.com issue
First: share to improve GetHuman-agromani's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-agromani's own words
After missing the first delivery, I changed delivery preferences so it would be left at my porch. The next day, despite this change confirmed, I missed the delivery to my front porch because I wasn't in. So I changed delivery preferences for the third day to delivery to my neighbour. Again I have a missed delivery today because it couldn't be delivered to my neighbour, what with me not being in. None of this makes sense. Now I've missed the deliveries despite my best efforts. I am currently on crutches and organised a home delivery for the convenience but this is not convenient. I want confirmation the order will be delivered tomorrow regardless of whether I'm here or not.
GetHuman-agromani did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-agromani fixed the problem
We are waiting for GetHuman-agromani to fix the problem and share the solution with the rest of us customers.
Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.