I paid for a label instore at costcutters wye avenue TA* *DF*the machine was out of lab...

GetHuman-bsmdirec's complaint issue with Hermes.com from March 2019

Help with my Hermes.com issue
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The issue in GetHuman-bsmdirec's own words
send a parcel ... I paid for a label instore at costcutters wye avenue TA* *DF*the machine was out of labels so my label didnt print*the shop owner contacted Hermes I was given a phone number USELESS no one answers automated ************and the following reference INC*******I need to speak to a person not a machine & I need a refund*Claire Gale
It does not have the facility to do a reprint of the label.
Please arrange for a refund on the card that was used
Have been dealing with Hermes a while now, usually very good. but unable to contact anyone about this issue.
I have an issue with Hermes.com too
How GetHuman-bsmdirec fixed the problem
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Hermes.com

Hermes parcel * label printer at store
complaint issue
Reported by GetHuman-bsmdirec
Mar 28th, 2019 - a mon ago
I have an issue with Hermes.com too
Fixed
Seen by 6 customers so far
Similar issue to 5896 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-bsmdirec started working on this issue
Mar 28th 3:02pm
GetHuman-bsmdirec indicated the issue is not fixed yet.
Mar 29th 3:41pm
GetHuman-bsmdirec indicated the issue is not fixed yet.
Mar 29th 3:41pm
GetHuman-bsmdirec indicated the issue is not fixed yet.
Mar 29th 3:45pm
GetHuman-bsmdirec indicated the issue is not fixed yet.
Mar 29th 3:46pm