We are waiting for a delivery which should of been with us days ago. The retailer has s...

GetHuman2615529's purchase return issue with Hermes.com from March 2019

2 views
 | 
5878 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman2615529's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Hermes.com help.
Top Tip from another customer
If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman2615529's own words
We are waiting for a delivery which should of been with us days ago. The retailer has said it was because the van had broken down . The tracking number is **************** it say it was collected on the **th by local courier and still states that today . Can you please give me an update as to when we can expect the parcel as the customers car has been off the road for * weeks an dis so angry. I would appreciate a quick response as where the parcel is now i am told it is at the local depot by the retailer .*Delivery address*Weston Motor Company** Ivetsey bank*A* Watling Street* ST***QT
GetHuman2615529 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman2615529 fixed the problem
We are waiting for GetHuman2615529 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2615529 fixes it.
This email address isn't valid

Hermes.com

purchase return issue
Reported by GetHuman2615529
Mar 28th, 2019 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 2 customers so far
Similar issue to 5878 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2615529 started working on this issue
Mar 28th 11:12am