A parcel was left on my doorstep while I was out. It has my address on it but it is not...

GetHuman-lehollow's customer service issue with Hermes.com from March 2019

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The issue in GetHuman-lehollow's own words
A parcel was left on my doorstep while I was out. It has my address on it but it is not for me. I live in a large developement of flats so no idea who the person is. It is for Kanyuk-Varga Vivien. References on the package are:*GATW ***VAN ***DROP ***C-ROUND ******Groupon SW*************Bar code **-***-**-********-***I suggest you get in touch with your contact at Groupon so that they can call*email the intended recipient. I will keep the parcel safe in my flat and I hope to hear from you soon.
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Customer service issue
Reported by GetHuman-lehollow
Mar 26th, 2019 - a mon ago
I have an issue with Hermes.com too
Seen by 1 customer so far
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GetHuman-lehollow started working on this issue
Mar 26th 9:35am
GetHuman-lehollow indicated the issue is not fixed yet.
Mar 26th 9:36am