A parcel was delivered to my mother's but left out side her front door at **.**am today...

GetHuman-hollidge's customer service issue with Hermes.com from March 2019

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The issue in GetHuman-hollidge's own words
A parcel was delivered to my mother's but left out side her front door at **.**am today and a card pushed through the letter box it is a unsecured area I went to my mother's on the off chance at *pm and found the parcel outside I rang the company immediately to complain when I checked the tracking of the parcel I found the parcel was delivered and signed by sharron Hollidge which is me and I can assure you that I did not sign for the parcel so **. Your courier who delivered it lied.**. He forged my signature.**. The box the item was in was soaking as it has been raining all day today.**. If I do not hear from your company in **hours I will be going to the police to report this company for fraud.
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Hermes.com

Customer service issue
Reported by GetHuman-hollidge
Mar 12th, 2019 - 5 mons ago
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GetHuman-hollidge started working on this issue
Mar 12th 6:08pm