Tracking order no.****************, was delivered yesterday but NOT to my address, I ca...

GetHuman2459962's customer service issue with Hermes.com from March 2019

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The issue in GetHuman2459962's own words
Tracking order no.****************, was delivered yesterday but NOT to my address, I can see from the photo the van driver has taken it was put into a black bin I dont have a black bin at my gate also my gate was open so it should have been delivered to my door, I am also waiting on more of that order to come and would appreciate the van driver to check the post code and make sure he delivers it to MY address, so could he please pick it up from where ever he left my parcel yesterday and get it to me as long as it has not been destroyed due to the very bad weather
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Hermes.com

Customer service issue
Reported by GetHuman2459962
Mar 12th, 2019 - 5 mons ago
I have an issue with Hermes.com too
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GetHuman2459962 started working on this issue
Mar 12th 11:07am