I received an email informing me that my pretty little thing parcel had been delivered...

GetHuman2425409's customer service issue with Hermes.com from March 2019

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The issue in GetHuman2425409's own words
I received an email informing me that my pretty little thing parcel had been delivered this morning at **:** however I did not get this parcel. It was supposed to be delivered to WN* *PR number ** Radius. It says it was left at a safe place letter box however the size of the parcel would not have fitted through a letter box and the delivery photo attached to my tracking number is clearly not the correct delivery address. Can you please look into this, my tracking reference was ****************.
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Customer service issue
Reported by GetHuman2425409
Mar 9th, 2019 - 7 mons ago
I have an issue with Hermes.com too
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Seen by 8 customers so far
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GetHuman2425409 started working on this issue
Mar 9th 7:18pm