Hi,*I recieved an email on the **th feb saying my parcel had been delivered, it had not...

GetHuman-suzymor's customer service issue with Hermes.com from February 2019

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The issue in GetHuman-suzymor's own words
Hi,*I recieved an email on the **th feb saying my parcel had been delivered, it had not. I looked again at the tracking and it had another message saying they were unable to deliver. I changed my delivery preference to a safe place as I knew I wasn't going to be in. I have heard nothing since and am unsure if you are going to deliver again? *My tracking number is ******************If you could help that would be amazing as the tracking doesn't seem to know what's going on**Many thanks**Suzy
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Hermes.com

Customer service issue
Reported by GetHuman-suzymor
Feb 28th, 2019 - 3 mons ago
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GetHuman-suzymor started working on this issue
Feb 28th 7:32am