Before contacting them, items GetHuman-saulmorr may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-saulmorr's own words
Parcel tracking number *****************Complaint reference number ******-*******The tracking details have been lost after you collected the parcel on *th February and is still in your depot and has not been delivered.*This service is not good enough and I wish to claim under the insurance policy that I took out when I placed the order. Two weeks have elapsed since the parcel was given to the drop off point. I understand that I have a limited time in which to make a claim and I wish to make that now.*Please advise as to what if any further details you might require.*You have now given any other information on the best way to contact you.
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How GetHuman-saulmorr fixed the problem
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