I have a parcel that was delivered to me on the **th feb, which is damage and I have co...

GetHuman2213102's customer service issue with Hermes.com from February 2019

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The issue in GetHuman2213102's own words
I have a parcel that was delivered to me on the **th feb, which is damage and I have collected amazon and they have sent me a Hermes labels for the return, they said it would be collected the next business day the return was reported on the *******. I have looked on the return area of your site and it asked me to place the barcode which I did, but it couldn’t find it. **************** to amazon. Can you please collect this parcel on Monday. *Many thanks *Mrs M Watson
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Hermes.com

Customer service issue
Reported by GetHuman2213102
Feb 15th, 2019 - 8 mons ago
I have an issue with Hermes.com too
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GetHuman2213102 started working on this issue
Feb 15th 12:39pm