Trying to find my parcel ... Waiting on parcel*Tracking number *****************Your tracking system says you have had it at Edinburgh collection depot for weeks now*Your tracking system keeps telling me I should receive it within the next two days but it has been saying that for way too long a time*I am desperately waiting on this but can’t speak to anybody to get any help*Please can you advise
I have been receiving the same message on your tracking system saying I should get it in the next two days but it has been saying this for a long time now and still no contact or advice from Hermes *Very poor customer service and very frustrating for me *Please can u find my parcel and advise when or if I can expect to receive it I have used Hermes many times in the past but this is very poor customer service and if no resolution from Hermes I will have to consider other options in the future
I want my parcel and I would expect someone from Hermes to investigate and advise me quickly*I have been very patient to date
I have tried everything else I can to get Hermes to look into this but can’t get to speak to anyone regarding this issue*It’s totally frustrating and does not show Hermes in a very good light
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