UK items not delivered!

GetHuman-bertrush's customer service issue with Hermes.com from December 2018

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The issue in GetHuman-bertrush's own words
I have tried to call your online team. No joy. They can't offer any compensation considering they have caused me considerable financial loss. They haven't even apologised! They are one step away from litigation... ... Shipment missing from UK recipient on several occasions!**I have tried to call your online team. No joy. They can't offer any compensation considering they have caused me considerable financial loss. They haven't even apologised! They are one step away from litigation...
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I would like my items on time every time
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Hermes.com

Shipping
Customer service issue
Reported by GetHuman-bertrush
Dec 8th, 2018 - 6 mons ago
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Timeline
GetHuman-bertrush started working on this issue
Dec 8th, 2018 8:37pm
GetHuman-bertrush indicated the issue is not fixed yet.
Dec 8th, 2018 8:59pm