came in this evening and picked a not up off the floor from the courier saying he had l...

GetHuman-alkev's customer service issue with Hermes.com from December 2018

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The issue in GetHuman-alkev's own words
came in this evening and picked a not up off the floor from the courier saying he had left a parcel in the grey bin unfortunately being a carer i was on a sleepover last night and my partner stopped over at a mates house the neighbours were good enough to put the bin out for us as we do the same for them so unfortunately the grey bin was emptied today ******* how do we stand regarding recompence for the parcel as this is a christmas gift
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Hermes.com

Customer service issue
Reported by GetHuman-alkev
Dec 7th, 2018 - 5 mons ago
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GetHuman-alkev started working on this issue
Dec 7th, 2018 5:29pm