Before contacting them, items GetHuman1654718 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1654718's own words
Failed delivery. *Today I had been given a delivery time for the arrival of my parcel between ** & *pm so I wait in and nothing turns up so I wait a further hour and contact yourself. I then go out and at *:**pm I received another message stating my new delivery slot is today anytime between * & *pm so I rush home and wait again and still nothing arrives. Surprise! This is the worst delivery service I have ever had and to the time waisted sitting in is not acceptable why would you even give times you cannot adhere too?
GetHuman1654718 did not yet indicate what Hermes.com should do to make this right.
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