Failed delivery. *Today I had been given a delivery time for the arrival of my parcel b...

GetHuman1654718's customer service issue with Hermes.com from November 2018

4 views
 | 
845 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman1654718's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1654718's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1654718 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1654718's own words
Failed delivery. *Today I had been given a delivery time for the arrival of my parcel between ** & *pm so I wait in and nothing turns up so I wait a further hour and contact yourself. I then go out and at *:**pm I received another message stating my new delivery slot is today anytime between * & *pm so I rush home and wait again and still nothing arrives. Surprise! This is the worst delivery service I have ever had and to the time waisted sitting in is not acceptable why would you even give times you cannot adhere too?
GetHuman1654718 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman1654718 fixed the problem
We are waiting for GetHuman1654718 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1654718 fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman1654718
Nov 29th, 2018 - 9 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 4 customers so far
Similar issue to 845 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1654718 started working on this issue
Nov 29th, 2018 6:28pm