Hermes tracking says item has been signed and delivered but I have recieved nothing

GetHuman-tommigun's customer service issue with Hermes.com from November 2018

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The issue in GetHuman-tommigun's own words
The problem: Hermes tracking says item has been signed and delivered but I have recieved nothing
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Hermes.com

Customer service issue
Reported by GetHuman-tommigun
Nov 9th, 2018 - 4 mons ago
I have an issue with Hermes.com too
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Seen by 5 customers so far
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Timeline
GetHuman-tommigun started working on this issue
Nov 9th, 2018 2:56pm