Parcel tracking no. *****************Tracking states that it was delivered ********** a...

GetHuman-emcderm's customer service issue with Hermes.com from August 2018

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The issue in GetHuman-emcderm's own words
Parcel tracking no. *****************Tracking states that it was delivered ********** at **:** to reception. My block of flats does not have a reception and no one has left a card to give any information as to where my parcel is! *Could you please get back to me with where my parcel is.
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Hermes.com

Customer service issue
Reported by GetHuman-emcderm
Aug 14th, 2018 - a yr ago
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Seen by 25 customers so far
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Items needed
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Timeline
GetHuman-emcderm started working on this issue
Aug 14th, 2018 12:28pm
GetHuman-emcderm indicated the issue is not fixed yet.
Aug 14th, 2018 2:58pm