Where is my parcel. I was assured my tracking would update and it would be delivered to...

GetHuman-katyelle's customer service issue with Hermes.com from July 2018

4 views
 | 
173 similar
 | 
0 following
Help with my Hermes.com issue
GetHuman-katyelle's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-katyelle's own words
Where is my parcel. I was assured my tracking would update and it would be delivered today. The tracking still says delayed due to external factors, what does that even mean.
GetHuman-katyelle did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-katyelle fixed the problem
We are waiting for GetHuman-katyelle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-katyelle fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-katyelle
Jul 19th, 2018 - a yr ago
I have an issue with Hermes.com too
Fixed
Seen by 4 customers so far
Similar issue to 173 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-katyelle started working on this issue
Jul 19th, 2018 6:05pm
GetHuman-katyelle indicated the issue is not fixed yet.
Jul 19th, 2018 7:06pm
GetHuman-katyelle indicated the issue is not fixed yet.
Jul 19th, 2018 7:55pm