Before contacting them, items GetHuman-kaceyhod may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kaceyhod's own words
I ordered a parcel from pretty little thing on Saturday night for next day delivery thinking it would come yesterday but it’s out for delivery today and I need it to come today before mid day but I haven’t had a text yet and I usually have by now, thanks in advance.
GetHuman-kaceyhod did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-kaceyhod fixed the problem
We are waiting for GetHuman-kaceyhod to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.