When will my parcel be delivered now? It was supposed to arrive yesterday!

GetHuman-vettiene's customer service issue with Hermes.com from June 2018

Help with my Hermes.com issue
The problem I ran into: When will my parcel be delivered now? It was supposed to arrive yesterday!
I trust that Hermes.com will make this right and come up with a resolution that is fair.
Help with my Hermes.com issue
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-vettiene
Jun 25th, 2018 - 2 mons ago
I have an issue with Hermes.com too
Fixed
Seen by 6 customers so far
Similar issue to 67 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-vettiene started working on this issue
Jun 25th 11:25am
GetHuman-vettiene indicated the issue is not fixed yet.
Jun 25th 11:28am