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Herff Jones Customer FAQ

Top Answers & How-to Guides

What is Herff Jones's Phone Number?

The question we are asked most often is about how to talk to Herff Jones customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I order personalized graduation gifts?

Yes, absolutely! At Herff Jones, we offer a wide range of personalized graduation gifts to help you make this milestone moment truly...
Ask any question you have about Herff Jones customer service, get an answer now.

Recent Herff Jones Customer Questions

I have an order number but would like details from that order

While we understand your need to get more information about your order, as an FAQ page answering assistant, we don't have access to specific orders or personal data. Herff Jones has a dedicated customer service team who will be able to assist you with this. You can contact them directly with your order number, and they should be able to provide you the details that you need. Remember, always provide your order number, the name under which the order was made, and any other relevant details to facilitate the process.
Asked Mar 4, 2024 3:22 PM

Help me with my Herff Jones customer service issue

Ordering and Customization

What is the deadline for ordering graduation products?

The deadline for ordering graduation products from Herff Jones is typically determined by your school or institution. It is recommended...

Can I customize my graduation announcements?

Yes, you can customize your graduation announcements with Herff Jones. We offer a range of options to personalize your announcements,...

Can I order additional copies of my yearbook?

Yes, you can order additional copies of your yearbook. At Herff Jones, we understand that you may want to share this important keepsake...

Can I order personalized graduation gifts?

Yes, absolutely! At Herff Jones, we offer a wide range of personalized graduation gifts to help you make this milestone moment truly...

Payment Methods

What payment methods do you accept?

We accept various payment methods to provide our customers with convenience and flexibility. You can pay for your Herff Jones order...

Returns and Exchanges

Can I return or exchange my graduation products?

Yes, you can return or exchange your graduation products. At Herff Jones, we understand that circumstances may change, and we want...

Shipping

Do you offer international shipping?

Yes, Herff Jones offers international shipping. We understand that our customers come from all over the world, and we are committed...

Product Comparison

What is the difference between a class ring and a graduation ring?

The main difference between a class ring and a graduation ring lies in their purpose and design. A class ring is typically purchased...

Bulk Orders

Are there any discounts available for bulk orders?

Yes, Herff Jones offers discounts for bulk orders. We understand the needs of schools, organizations, and universities to order in...
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