Can I return or exchange my graduation products?

Yes, you can return or exchange your graduation products. At Herff Jones, we understand that circumstances may change, and we want to ensure your satisfaction. If you are not completely satisfied with your graduation products, you can return them within 30 days of receiving the order. The items must be in their original condition and packaging. Simply contact our customer service team to initiate the return or exchange process. Please note that customized or personalized products are non-returnable unless there is a manufacturing defect or error on our part. We strive to provide excellent customer service and will assist you in resolving any concerns or issues promptly.