I have a *t cell this is my *th one in ** yrs. I am having a problem with it not genera...

GetHuman5904992's Technical support issue with Hayward Pool Products from March 2021

Help with my Hayward Pool Products issue
First: share to improve GetHuman5904992's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5904992 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5904992's own words
I have a *t cell this is my *th one in ** yrs. I am having a problem with it not generating and the check cell light is on. My husband has cleaned the cell but it’s showing my salt level only at ****. This can not be right as * days ago it was saying ****. It doesn’t pay for us to keep adding salt as the number isn’t raising. My pool is about **** gallons. Does this mean I need a new cell again and could I use a t ** for my pool?

GetHuman5904992 did not yet indicate what Hayward Pool Products should do to make this right.

How GetHuman5904992 fixed the problem

We are waiting for GetHuman5904992 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hayward Pool Products's attention and get better help faster. Tap below to get started.
Having Hayward Pool Products issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hayward Pool Products

Technical support issue
Reported by GetHuman5904992
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman5904992 started working on this issue
Mar 30th 6:23pm