Recently bought a used rockband * guitar for my Nintendo wii and the down strum on the...

GetHuman764936's customer service issue with Harmonix from June 2018

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Help with my Harmonix issue
GetHuman764936's next move: go to the Harmonix help center.
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The issue and preferred resolution, in GetHuman764936's own words:
Recently bought a used rockband * guitar for my Nintendo wii and the down strum on the guitar doesn't work. I was hoping I could get it repaired or replaced.
I trust that Harmonix will make this right and come up with a resolution that is fair.
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Harmonix

Customer service issue
Reported by GetHuman764936
Jun 8th, 2018 - 2 mons ago
I have an issue with Harmonix too
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Seen by 3 customers so far
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Timeline
GetHuman764936 started working on this issue
Jun 8th 10:38pm