I had a cleaning booked for this morning and set up a * month plan. No one showed up. I...

GetHuman-simonmas's customer service issue with Handy.com from February 2019

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The issue in GetHuman-simonmas's own words
I had a cleaning booked for this morning and set up a * month plan. No one showed up. I was offered a credit. Set up another cleaning for tomorrow (no one has confirmed yet) although a representative is confident that someone will show up tomorrow. I have three charges on my card already for $**, $**.**, and $** - for what?**At this point, I don’t want to work with them and would prefer to just get my money back, not continue any service and find a different company for help.
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Customer service issue
Reported by GetHuman-simonmas
Feb 15th, 2019 - 8 mons ago
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Feb 15th 11:09pm