I called to see about renting a meeting room for a birthday party in ashtabula austingb...

GetHuman-poohshun's customer service issue with Hampton Inn from January 2019

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I called to see about renting a meeting room for a birthday party in ashtabula austingburg ohio. I spoke to Nicole she was very nice. I asked if we would be allowed to use the pool during the party she told me to call and speak to Brandi or Courtney that one of them would be there from *** I called to speak to one of them. The front desk lady was very rude her name is Samantha she has a very bad attitude we use ti stay there and I am a Hilton honors member but haven't stayed at your hotel for yrs cause of her attitude we went to a hotel down the rd and we were treated much better than at Hampton. We asked to be upgraded to a suite they woukdnt. So we got a suite every time we went down the rd. So you have lost my business
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Hampton Inn

Customer service issue
Reported by GetHuman-poohshun
Jan 27th, 2019 - 3 mons ago
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Seen by 4 customers so far
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GetHuman-poohshun started working on this issue
Jan 27th 1:49am