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Hampton Bay Customer FAQ

Top Answers & How-to Guides

What is Hampton Bay's Phone Number?

The question we are asked most often is about how to talk to Hampton Bay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Hampton Bay products suitable for outdoor use?

Yes, Hampton Bay products are specifically designed and tested for outdoor use. Whether you need lighting fixtures, ceiling fans, patio...
Ask any question you have about Hampton Bay customer service, get an answer now.

Recent Hampton Bay Customer Questions

I have had issues with blinking in one of gour fans i bought in 2024. Electrian has checjed it out and said device is fsulty. Hiw can i get it replaced

We recommend checking the warranty information for your fan, which may cover replacements for faulty products. You can typically initiate a replacement process through the retailer where it was purchased or by filling out a warranty claim. Be sure to have your proof of purchase handy when you do this. For the most up-to-date contact information for further assistance, you can find a link right here on this page.
Asked Oct 21, 2024 3:39 PM

I moved and miss placed the ball hanger and downrod for my ceiling fan..can I purchase a replacement

Yes, you can purchase replacement parts for your Hampton Bay ceiling fan, including ball hangers and downrods. These parts are often available at home improvement stores or through online retailers that carry Hampton Bay products. Be sure to check the specifications of your fan model to ensure compatibility.
Asked Sep 10, 2024 7:16 PM

Can the old Hampton bay outside lantern lights use LED light bulbs?

Yes, old Hampton Bay outside lantern lights can typically use LED light bulbs, as long as the LED bulb fits the fixture and matches the required wattage and bulb base type specified for the lantern.
Asked Aug 11, 2024 8:14 PM

I need a light kit for Hampton Bay Antigua fan model number 0 0 0 1 5 7

Sure, you can purchase a light kit for your Hampton Bay Antigua fan model number 000157 from various home improvement stores or online marketplaces. It's important to ensure that the light kit is compatible with your specific model. We recommend reviewing the product details or consulting with a representative from the retailer to confirm compatibility before purchase.
Asked Jun 19, 2024 4:06 PM

I need blades for a 52” ceiling fan on our screened in porch. The blades have curved down from humidity. The fan was bought in 2008, Will the screw holes still be the same?

Yes, the screw holes for a Hampton Bay 52" ceiling fan blade replacement should match the original set-up from 2008. Even though the design of the fans may have been updated over the years, Hampton Bay keeps the mounting points consistent to allow for easy replacement of parts like fan blades. Please ensure you're purchasing Hampton Bay blades for best compatibility.
Asked Jun 11, 2024 6:28 PM

Help me with my Hampton Bay customer service issue

Warranty and Returns

How Do I Submit a Warranty Claim with Hampton Bay?

Hampton Bay has an extensive range of fans and lighting fixtures. If your item is covered in the warranty, you can claim it by contacting...

What is Hampton Bay's return policy?

Hampton Bay's return policy ensures customer satisfaction and convenience. If you are not completely satisfied with your purchase,...

Do I need to register my Hampton Bay product for warranty coverage?

No, you do not need to register your Hampton Bay product for warranty coverage. Hampton Bay provides warranty coverage for their products...

Product Information

Do Hampton Bay products come with a user manual?

Yes, all Hampton Bay products are accompanied by a user manual. Our commitment to superior customer experience includes providing comprehensive...

What is the expected lifespan of a Hampton Bay product?

The expected lifespan of a Hampton Bay product varies depending on the specific item and its usage. Our products are designed with...

Are Hampton Bay products suitable for outdoor use?

Yes, Hampton Bay products are specifically designed and tested for outdoor use. Whether you need lighting fixtures, ceiling fans, patio...

Policies and Procedures

What payment methods does Hampton Bay accept?

Hampton Bay accepts multiple convenient payment methods to cater to our customers' preferences. We strive to offer flexibility and...

How long does it take to receive a refund from Hampton Bay?

Refunds from Hampton Bay typically take a reasonable amount of time to process. Upon receiving the returned item, they promptly initiate...

What is Hampton Bay's shipping policy?

Hampton Bay's shipping policy ensures hassle-free delivery to customers' doorsteps. We strive to provide efficient and reliable shipping...

Can I track the status of my order with Hampton Bay?

Yes, you can easily track the status of your order with Hampton Bay. We understand the importance of staying informed about your purchase,...

What is Hampton Bay's cancellation policy for orders?

Hampton Bay's cancellation policy for orders allows customers to cancel their order within 24 hours of placing it. To initiate the...

Are Hampton Bay products eligible for international shipping?

Yes, Hampton Bay products are eligible for international shipping. We offer worldwide shipping services to ensure that customers around...

Services and Installation

Does Hampton Bay offer installation services for their products?

Yes, Hampton Bay offers installation services for their products. As a customer-focused brand, they understand the importance of convenience...
We look to the Hampton Bay issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hampton Bay issues reported to GetHuman
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