Can't download HTC TV MAX App to my Samsung Q*DR TV. No problem installing on my phones...

GetHuman-paltieri's Technical support issue with HTC from September 2021

Help with my HTC issue
The issue in GetHuman-paltieri's own words
Can't download HTC TV MAX App to my Samsung Q*DR TV. No problem installing on my phones. Am I using the wrong name? Thanks. Peter

GetHuman-paltieri did not yet indicate what HTC should do to make this right.

How GetHuman-paltieri fixed the problem
Can't be done on Samsung tvs
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HTC

Technical support issue
Reported by GetHuman-paltieri
Sep 18th, 2021 - 2 months ago
Fixed
Seen by 11 customers so far
Similar issue to 220 others
0 customers following this
Items needed
Name
Email address
Billing address
Order number
Device/IMEI Number

Timeline

GetHuman-paltieri started working on this issue
Sep 18th 7:19pm
GetHuman-paltieri confirmed the issue is fixed. Hooray!
Sep 18th 11:28pm