Vive VR, used succesfully in the past but now getting a "headset disconnected" error m...

GetHuman4159418's Technical support issue with HTC from December 2019

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The issue in GetHuman4159418's own words
Vive VR, used succesfully in the past but now getting a "headset disconnected" error message. I've tried unplugging all, using different USB ports, tried various computers and locations, still can't connest. I've taken the headset to the Microsoft store and they were able to see the headset but did not operate in VR.*Any help?*Thanks!*Mike

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HTC

Technical support issue
Reported by GetHuman4159418
Dec 27th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 342 others
0 customers following this

Timeline

GetHuman4159418 started working on this issue
Dec 27th, 2019 3:31pm
GetHuman4159418 indicated the issue is not fixed yet.
Dec 27th, 2019 10:25pm
GetHuman4159418 indicated the issue is not fixed yet.
Dec 28th, 2019 5:02pm
GetHuman4159418 indicated the issue is not fixed yet.
Dec 30th, 2019 1:32pm
GetHuman4159418 indicated the issue is not fixed yet.
Dec 31st, 2019 3:24am