Several months ago, I contacted support to obtain a link for to down load McAfee Livesa...

GetHuman-edparel's customer service issue with HP from May 2020

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The issue in GetHuman-edparel's own words
Several months ago, I contacted support to obtain a link for to down load McAfee Livesafe that I had purchased but never was given the link to access. Here is part of the chat that was done at that time. Still no resolution.**Your session ID for this incident is *******.**Emily Arellano: "Please help. On your Customer PO H********* dated ******, I ordered McAfee LiveSafe for one year Service. I also had a ** day McAfee included with the laptop I activated the ** coverage but never the * year plan for which* I paid. I cannot find the link to activate that * year service. Can you help me* Thank you*Emily Arellano**Please send the link that will allow me to download the * year McAfee Livesafe that was to be included with my purchase of my laptop.**Thank you.

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Customer service issue
Reported by GetHuman-edparel
May 21st, 2020 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 6092 others
0 customers following this

Timeline

GetHuman-edparel started working on this issue
May 21st, 2020 1:30am
GetHuman-edparel indicated the issue is not fixed yet.
May 22nd, 2020 6:24pm