Several months ago, I contacted support to obtain a link for to down load McAfee Livesa...
GetHuman-edparel's customer service issue with HP from May 2020
Help with my HP issue
First: share to improve GetHuman-edparel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-edparel may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman-edparel's own words
Several months ago, I contacted support to obtain a link for to down load McAfee Livesafe that I had purchased but never was given the link to access. Here is part of the chat that was done at that time. Still no resolution.**Your session ID for this incident is *******.**Emily Arellano: "Please help. On your Customer PO H********* dated ******, I ordered McAfee LiveSafe for one year Service. I also had a ** day McAfee included with the laptop I activated the ** coverage but never the * year plan for which* I paid. I cannot find the link to activate that * year service. Can you help me* Thank you*Emily Arellano**Please send the link that will allow me to download the * year McAfee Livesafe that was to be included with my purchase of my laptop.**Thank you.
GetHuman-edparel did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman-edparel fixed the problem
We are waiting for GetHuman-edparel to fix the problem and share the solution with the rest of us customers.
Please help with my HP issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.