Hello, **I own a LaserJet Pro M**-M** printer and I was connect wirelessly, however I n...

GetHuman2918269's Technical Support issue with HP from May 2019

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The issue in GetHuman2918269's own words
Hello, **I own a LaserJet Pro M**-M** printer and I was connect wirelessly, however I needed to chance internet service providers and now my computer and printer aren’t syncing. I have read and re-read the instructions as well as tried to trouble shoot, but I have been unsuccessful. Since it has almost been a year since I connect my computer and printer to wireless, I can not remember for the life of me how I did it.**I’m lost and in need of assistance:(.**My printer’s serial number is: VNB*D******My printers product number is: W*G**A**I was on hold for ** mins and * seconds and then was cut off! So, I was not impressed about that. I do not want to waste my time again trying to contact you through *-*** number, so I am hoping I can get a direct number so you can help me over the phone and see if we can get it connected.**Thank you, ***Aubree

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HP

Technical Support issue
Reported by GetHuman2918269
May 14th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 15397 others
0 customers following this

Timeline

GetHuman2918269 started working on this issue
May 14th, 2019 2:35am
GetHuman2918269 indicated the issue is not fixed yet.
May 14th, 2019 12:40pm
GetHuman2918269 indicated the issue is not fixed yet.
May 15th, 2019 2:40am
GetHuman2918269 indicated the issue is not fixed yet.
May 17th, 2019 2:43am