I have been receiving charge amounts for ink cartridges on my master card since January...

GetHuman2712020's Complaint issue with HP from April 2019

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The issue in GetHuman2712020's own words
I have been receiving charge amounts for ink cartridges on my master card since January but haven't received any ink. Mu account was canceled in March but am still being billed for ink but haven't received any ink. I have been trying with no success to resolve this issue but cannot get any positive answer to my problem. I cancelled my account for instant ink because of a problem connecting a new printer to my computer. My account has been charged every month since January but no ink received even before I canceled my account. I am beyond being nice about this and would wish some kind of answer that has not already been given to me. The phone number given on my charge was disconnected. I would like to talk to a real person because I don't get any satisfaction from your virtual agent.

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HP

Complaint issue
Reported by GetHuman2712020
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 13255 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on account
Phone number on account

Timeline

GetHuman2712020 started working on this issue
Apr 9th, 2019 9:19pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 10th, 2019 9:58pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 10th, 2019 9:59pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 10th, 2019 10:03pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 11th, 2019 4:33pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 11th, 2019 4:34pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 11th, 2019 4:43pm
GetHuman2712020 indicated the issue is not fixed yet.
Apr 19th, 2019 12:20pm

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