Hello. I need help with identification and verification problems. I'am trying to regist...

GetHuman4688967's Update account information issue with HMRC from April 2020

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The issue in GetHuman4688967's own words
Hello. I need help with identification and verification problems. I'am trying to register to my personal tax account and I can't do this. *I have this ID: ** ** ** ** ** ****I try to enter in my personal tax account I registered before.*https:**www.gov.uk*personal-tax-account *Start now (bottom)*Prove identity with GOV.uk verify*Sign in with Digidentity- Log in in account*And appear this message: *"You cannot access your account right now*We need to talk to you about an MCI error before you can sign in."

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HMRC

Update account information issue
Reported by GetHuman4688967
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2668 others
0 customers following this

Timeline

GetHuman4688967 started working on this issue
Apr 21st, 2020 2:55pm
GetHuman4688967 indicated the issue is not fixed yet.
Apr 22nd, 2020 5:30pm
GetHuman4688967 indicated the issue is not fixed yet.
Jun 20th, 2020 6:39am

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