I purchased a card from Wal Mart to download the Maximize Deductions Program. Wal Mart...

GetHuman-srowe_'s customer service issue with H&R Block from April 2021

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The issue in GetHuman-srowe_'s own words
I purchased a card from Wal Mart to download the Maximize Deductions Program. Wal Mart didn't prompt me to activate the card at the register. Consequently, I received no email to show me how to download the program that I paid for. I called HR Block and waited for t** minutes. Finally, I got to talk with someone. I was hung up on with a message that declared HR Block was closed. That was today. All I want is to download the program I purchased. I even spoke with tech support who couldn't help me. But they took my credit card... right now I am very frustrated. I know that doesn't matter to any of you. By the way the activation code on the card is TZU SUM FRY*. I hope you can help me because no one else has been able to help in any way. Thanks

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H&R Block

Customer service issue
Reported by GetHuman-srowe_
Apr 12th, 2021 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 12185 others
0 customers following this

Timeline

GetHuman-srowe_ started working on this issue
Apr 12th 8:57pm