mYSTIMULUS WAS SUPPOSED TO BE DEPOSITED TO MY OLD EMERALD CARD. sINCE THE NEW ONE WAS I...

GetHuman5863668's customer service issue with H&R Block from March 2021

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The issue in GetHuman5863668's own words
mYSTIMULUS WAS SUPPOSED TO BE DEPOSITED TO MY OLD EMERALD CARD. sINCE THE NEW ONE WAS ISSUED RECENTLY, i WAS TOLD BY h&r BLOCK AND eMERALD CARD SERVICES THAT THIS *RD STIMULUS WOULD BE AUTOMATICALLY TRANSFERED TO THE NEW CARD. iT HAS NOT SHOWN UP YET. hERE IS WHAT THE irs SAYS:*We scheduled your payment to be deposited on March **, **** to the bank account below.**Bank Account Number: ******************If you don't see your payment credited to your account, check with your bank to verify they received it. We will mail you a letter with additional information on this payment.**If you need additional help, please visit our Frequently Asked Questions page.**Economic Impact Payment Amounts*If you need to know the amount of EIP * or * payments issued to you for tax filing purposes, you can follow this link. You will be required to provide additional information to verify your identity.

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H&R Block

Customer service issue
Reported by GetHuman5863668
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 11787 others
0 customers following this

Timeline

GetHuman5863668 started working on this issue
Mar 19th 1:34pm