I just purchased tax software this morning for my mac pro.*When I tried to install it...

GetHuman-swwins's Refund a Charge issue with H&R Block from March 2021

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The issue in GetHuman-swwins's own words
I just purchased tax software this morning for my mac pro.*When I tried to install it, it says the operating system version is too old and it will not install it.*I used hrblock tax software for the last several years with no problem. I already paid for the*software online but cannot use it on my mac.**So I need a refund for this purchase and then I will go on my Windows ** computer and download*it again so I can proceed. This is very infuriating because I now will not be able to have my previous*years information transfered over.*Steven

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H&R Block

Refund a Charge issue
Reported by GetHuman-swwins
Mar 12th, 2021 - 5 months ago
Not resolved
Seen by 23 customers so far
Similar issue to 10907 others
0 customers following this

Timeline

GetHuman-swwins started working on this issue
Mar 12th 5:55pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 13th 1:08am
GetHuman-swwins indicated the issue is not fixed yet.
Mar 14th 7:06pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 14th 7:27pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 14th 10:50pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 14th 10:50pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 15th 4:38pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 15th 4:39pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 15th 4:40pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 15th 4:43pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 15th 6:43pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 18th 8:23pm
GetHuman-swwins indicated the issue is not fixed yet.
Mar 18th 8:25pm
GetHuman-swwins indicated the issue is not fixed yet.
May 19th 4:48pm