I just purchased Deluxe Federal * State from your website and have tried downloading mu...

GetHuman-jaqo's customer service issue with H&R Block from February 2021

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The issue in GetHuman-jaqo's own words
I just purchased Deluxe Federal * State from your website and have tried downloading multiple times. My anti virus protection (Defender * Mcafee) says its unsafe. Finally got the download to complete and when I try opening it I get a message that says the file is corrupted. So I turned all my virus protection off and try again. Your message comes up and says I've used all my allowable downloads. I paid $**.** on my VISA and can't get the program? Can I get mailed a disc or what do I do? **Robert J Osborn*PO box ****Mattoon, IL ***** Activation code: *YHUX-SMMJR**Thanks in advance for your response

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H&R Block

Customer service issue
Reported by GetHuman-jaqo
Feb 2nd, 2021 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 8303 others
0 customers following this

Timeline

GetHuman-jaqo started working on this issue
Feb 2nd 4:49pm